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A step-by-step guide covering everything new users need to know before using Genbook.
3 articlesManaging your stores
Discover how to connect your Amazon stores to Genbook and manage them from a centralized dashboard.
1 articleDashboard & Reports
Get an overview of the Genbook Dashboard, explore the report types, and learn how to read your data at a glance.
3 articlesAccounting
The Accounting module brings all your Amazon financial data into one place, turning complex transactions into clear, accurate records.
0 articlesPlans and Billing
Explore Genbook's subscription plans, billing information, and account options to choose the solution that best supports your business.
1 articleTroubleshooting
Something not working as expected? Find solutions to the most common issues and error messages here.
1 articleGuiding videos
New to Genbook? Start with our tutorial videos to get familiar with the platform and its key features.
Instructions for Creating a Shop on Genbook
Learn how to create and add a shop on Genbook, from entering shop details to completing the setup for data connection and management.
How to review and issue invoices on GenInvoice
Learn how to issue and review invoice details on GenInvoice before completing the issuance process.
How to issue invoices on GenInvoice
Learn how to issue an invoice on GenInvoice, from reviewing invoice details to completing the issuance process.
A single Genbook account allows you to connect and manage multiple stores in one place, making it easier to centralize data and monitor business performance.
Not necessarily. Genbook can serve as your primary accounting system. If you already use another accounting software, Genbook can process and reconcile your e-commerce data and transfer journal entries to your existing system.
Yes. Genbook supports financial reporting in accordance with VAS, IFRS, and US GAAP, meeting the accounting needs of businesses operating in Vietnam and international markets.
Yes. Genbook allows you to export general ledgers, reconciliation reports, and supporting documents by accounting period. Journal entries are linked to their underlying transactions and source documents for easy review, reconciliation, and auditing.
Genbook encrypts data both in transit and at rest. Access is restricted to authorized accounts, allowing businesses to control who can access and manage their information.
Genbook accepts major credit cards and PayPal, making it easy to pay for your subscription and manage your account.